Description

Location: Mumbai , India 

Job Description

Scrum Lead-ServiceNow 

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians.  If you want to be part of this exciting work, you belong at Astellas! 

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com.

This is a remote position and is based in India. Remote work from certain states may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.

Purpose and Scope:

As a Scrum lead of a team of individuals in a specific area of digital expertise, you will play a crucial role in driving our digital initiatives forward in our agile organization. Our agile operating model consists of Digital Capability and Digital Execution. Digital Execution involves aligning multiple missions around business goals and facilitating collaboration on a larger scale. At the same time, Digital Capability focuses on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while focusing on product development and individual skill enhancement. 

As an Enterprise Business Platforms Scrum Lead, you will be pivotal in Agile delivery management. Your responsibility is to facilitate the Scrum process in teams, guiding, facilitating, and coaching them on using Agile/Scrum practices and values. Your leadership helps the team work cohesively to reach their highest potential and ensures the successful delivery of high-quality outcomes within set timelines. 

Essential Job Responsibilities:

• Lead Scrum Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives for multiple value teams. 
• Backlog Grooming: Work collaboratively with team members within the chapter and across other digital and business units to keep the backlog current to enhance future sprint planning.
• Coach and Mentor: Provide support and training to help the team embrace and implement Agile Scrum methodologies effectively. Guide development teams to higher scrum maturity and create self-organizing teams that are flexible and fully productive during sprints.
• Monitor Value Team(s) Progress: Track and communicate team velocity and sprint/release progress to all affected parties. Ensure the accurate maintenance of all documentation related to progress and actions in Agile tracking systems.
• Promote Continuous Improvement: Encourage and lead efforts to continuously improve processes and practices based on retrospective outcomes. Support Capability Lead on creating the vision across product/s.
• Remove Obstacles: Identify and remove any obstacles or blockers that affect the team’s performance.
• Conflict Resolution: Help resolve interpersonal conflicts and issues within the team to ensure a productive working environment.
• Stakeholder Communication: Act as a liaison between the Value team and stakeholders to ensure clear communication and understanding of progress and needs.
• Guard and Enforce Scrum Principles: Safeguard and reinforce Scrum principles, practices, and processes by understanding their importance and functionality within the organization.
• Reporting: Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.
• Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and practices in a specific area of expertise.
• Quality Assurance: Ensure the highest quality and consistency in the work delivered.

Location(s)

Astellas India Home Office

Requirements

Qualifications:

Required

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
• Certified ScrumMaster (CSM) or similar Agile certification preferred.
• Proven experience as a Scrum Master or in a similar role in Agile projects.
• Strong knowledge of Agile methodologies, artefacts and frameworks like Scrum, Kanban, SAFe, Lean, XP.
• Excellent interpersonal, communication, and facilitation skills.
• Ability to handle multiple tasks and work under pressure.
• Strong problem-solving skills and attention to detail.

Preferred

• Experienced ServiceNow Scrum Lead with core ServiceNow deployments, incorporating multiple ServiceNow modules.
• Experienced in facilitating the efforts of multiple value teams and across varied product/technology portfolios.
• Experience in a complex or highly regulated industry. 
• Proven track record with CI/CD pipelines for continuous delivery.

Working Environment

At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.